Legale Notice

1. WELCOME TO BITFLOW-SOLUTIONS.CO

At BITFLOW SOLUTIONS S.L., we provide you with the website https://bitflow-solutions.com and, where applicable, mobile applications and other interactive properties that are owned and operated by BITFLOW SOLUTIONS S.L. (collectively, the “Website”). Access to the Website grants you the status of “User,” understood as any person who uses the Website for the purpose of obtaining information about the products and services offered. In compliance with the duty of information set forth in Directive 2000/31/EC on the Information Society, we provide you with the following information regarding the Website.

1.1 Get to know us

• Who is the owner? BITFLOW SOLUTIONS S.L.
• Tax Identification Number: B22723209
• Registered office of the owner: C. de Alfonso XII 62, 2nd floor, Madrid. Madrid – 28014, Spain
• Contact email: harjona@bitflow-solutions.com

2. USE OF THE WEBSITE

2.1 Access to the Website

This Legal Notice governs access to and use of https://bitflow-solutions.com, which BITFLOW SOLUTIONS S.L. makes available to you. By continuing to use and browse the Website, you accept this Legal Notice. Our Website is freely accessible and, in general, does not require prior subscription or registration. However, certain sections may require you to complete a form in advance. As a User, you agree to use the Website, its content, and its services in accordance with this Legal Notice, applicable legislation, public order, and good customs, and not to use it in a manner intended to damage, disable, and/or overload the Website, or that may in any way prevent its normal use and operation. At BITFLOW SOLUTIONS S.L., we make continuous efforts to keep the Website functioning properly and its content up to date. However, we cannot guarantee full availability and continuity of access to the Website or the updating of its content. If you have any questions related to the Privacy Policy, Cookie Policy, or this Legal Notice, you may contact us through our usual contact channels. If you do not agree with them, we ask that you leave this page and refrain from taking any action.

2.2 Limitations on the use of the Website

By using the Website, you agree not to:

• Carry out actions that may alter, damage, interrupt, or harm our electronic systems or those of third parties, or hinder other Users’ access to the Website and its services through the massive consumption of computing resources.
• Attempt to access other Users’ email accounts or restricted areas of our or third-party information systems, or extract information from them.
• Infringe our intellectual or industrial property rights or those of third parties.
• Reproduce, copy, distribute (or any other form of public communication), transform, or modify the content published on the Website.
• Use any robot, spider, or other automatic device, process, or means for any purpose, including monitoring or copying any material from the Website.
• Circumvent any measures we may take to prevent or restrict access to certain areas of the Website.
• Attempt in any other way to interfere with the proper functioning of the Website.

If you fail to comply with this Legal Notice or any other conditions set out on the Website, we reserve the right to limit, suspend, and/or terminate your access, adopting any measures deemed necessary.

3. USER PARTICIPATION

3.1 Social Media

BITFLOW SOLUTIONS S.L. maintains official profiles on various social networks and other digital platforms. Participation in these spaces is intended for persons over 18 years of age; if you are a minor, you may only access and participate with the express authorization of your legal guardians.

a) Our activity on social media

On our profiles, we publish content freely and in our own style, adapting it to each platform and context. Content may be informative, educational, or promotional and may occasionally include expressions or messages that should not be interpreted literally nor considered a promise or guarantee by BITFLOW SOLUTIONS S.L. Through these spaces, we share information and updates about our activity and encourage participation and the exchange of opinions. If you find any content inappropriate or potentially offensive, you may inform us and we will review it.

b) Rights over published content

Texts, images, videos, or other content published on our official profiles are owned by BITFLOW SOLUTIONS S.L. or by third parties who have authorized their use and are protected by the corresponding intellectual or industrial property rights. The fact that you may comment on or share our posts does not imply, under any circumstances, the transfer of rights or authorization for use for purposes other than those of BITFLOW SOLUTIONS S.L. If you interact with our profiles or mention us in your own posts, you authorize us to share, quote, or republish such content within our social networks or digital channels, always respecting your rights and without any financial compensation. Additionally, and provided that you expressly authorize us, we may use content you create and publish on your profiles (images, videos, or texts) for advertising or promotional purposes. By granting such authorization, you grant us a free, non-exclusive license, without temporal or territorial limitation, for its reproduction, publication, and dissemination through various media and formats, including our website, social networks, commercial communications, or points of sale. This use will not entitle you to financial compensation and will be carried out in accordance with our Privacy Policy.

c) Posting rules

As a User, you are solely responsible for the content you publish on our profiles or include in your own posts when mentioning us. Therefore, we ask that your posts do not:

• Contain insults, threats, harassment, offensive, discriminatory, illegal messages, or messages that violate human dignity.
• Disseminate personal data, whether your own or others’ (such as addresses, phone numbers, email addresses, or banking details).
• Constitute spam, covert advertising, or display inappropriate images of minors.
• Promote dangerous or inappropriate behavior.
• Share only content that is your own or authorized, always citing the source when appropriate.

BITFLOW SOLUTIONS S.L. may remove, without prior notice, any content that violates these rules or disrupts coexistence, and block the responsible profiles.

d) Contests, promotions, and campaigns

Occasionally, we may organize contests, giveaways, or other initiatives on our social networks. Each action will have specific legal terms published transparently through the usual channels.

e) Relationship with other profiles

Following other profiles on social networks does not necessarily imply a relationship, collaboration, or endorsement of those accounts. Likewise, other accounts following us does not imply any association with them. If an influencer or content creator collaborates with us, they must clearly identify when a post is advertising or sponsored.

3.2 Reviews and Ratings

At BITFLOW SOLUTIONS S.L., we allow Users to share their experience through reviews, ratings, and comments (hereinafter, “Reviews”). These Reviews are intended to help other Users make informed decisions. By submitting a Review, you expressly accept this Legal Notice and the Privacy Policy, and declare that:

• You are of legal age.
• You are the original author of the content or have the necessary authorizations for its publication.
• The Review reflects a real personal experience, either your own or that of people in your environment for whom you have authorization to share such experience.
• You have not received any payment, gift, incentive, or consideration for submitting the Review, except in the case of sponsored reviews or those derived from official commercial agreements with us, which will be clearly identified as incentivized content or promotional collaborations.
• The content does not infringe third-party rights (including copyright, image rights, data protection, trade secrets, or the right to honor).
• You do not include personal data (such as full names, addresses, email addresses, phone numbers, reservation numbers, contract identifiers, or similar) of yourself or third parties.
• You refrain from including images or references to minors.
• You waive any moral rights that may arise from the publication of the content.
• You accept that, when required by the system, you may be asked for a pseudonym, which may be visible alongside the Review.

a) Moderation and publication

BITFLOW SOLUTIONS S.L. may review Reviews through automated systems or manual methods, either before or after publication. We also reserve the right to remove or reject them, in whole or in part and without prior notice, if they:

• Are false, misleading, inaccurate, or not based on a real experience.
• Contain offensive, defamatory, threatening, discriminatory, sexist, racist language, or incite hatred or violence.
• Include advertising, spam, links, prices, external comparisons, or other commercial purposes.
• Contain viruses or potentially harmful technical elements.
• Refer to access or usage issues, payments, cancellations, or administrative procedures, which must be processed through the designated contact channels.
• Contain personal data of any kind or sensitive data pursuant to Article 9 of Regulation (EU) 2016/679 (such as health, beliefs, sexual orientation, etc.).
• Constitute attacks against other Users or other Reviews.

Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative reviews that meet these requirements and are subject to the same moderation criteria.

b) Verification and publication of reviews

When we can verify that a Review corresponds to a real experience, through User data, the email address linked to the account, or another technical validation mechanism, we may display it as verified and inform you of the verification method applied. Once published, we will inform you of the criteria used to determine their display order, based on objective parameters such as publication date, relevance, or usefulness. Under no circumstances will we modify the original content or rating.

c) Rights of use over Reviews

By submitting a Review, you grant us, free of charge, non-exclusively, and without territorial or temporal limitation, a license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, for advertising or promotional purposes. This license does not entitle you to remuneration and will remain in force as long as the content is useful for the described purposes.

d) Withdrawal, modification, and revocation

You may request at any time the removal, anonymization, or modification of your Review by contacting harjona@bitflow-solutions.com. You may also revoke the consent granted for its use, without prejudice to processing already lawfully carried out.

4. INTELLECTUAL AND/OR INDUSTRIAL PROPERTY

The Website, its content and related functionalities, the design of https://bitflow-solutions.com, as well as databases, software, and the various elements that make up the website (texts, graphics, photographs, videos, sound recordings, color combinations, layout and selection, etc.), and distinctive signs (logos, registered trademarks, and trade names) appearing on the Website are owned by BITFLOW SOLUTIONS S.L. or the respective license holders and are protected by the corresponding intellectual and industrial property rights. Under no circumstances does access to the Website imply the transfer of any intellectual and/or industrial property rights over it or its content.

5. LIABILITY

5.1 Regarding information

The content of the Website is of a general nature and is intended for informational purposes only. We do not guarantee its completeness, accuracy, timeliness, or suitability for a specific purpose.

5.2 Regarding linked third-party content and services

The existence of linked sites, integrations, plugins, or search mechanisms does not imply any recommendation or promotion of the linked sites or their content on our part. Therefore, we are not responsible for the content, statements, or services provided by third-party websites. We provide such links and information and/or services because we believe they may be of interest to you. It is your responsibility to read and accept the Terms of Use and Privacy Policies published on those linked websites or applications. In any case, we will immediately remove any link if the content it leads to may contravene national or international law, morality, or public order. If you believe that a linked website contains illegal or inappropriate content, please inform us so that we may take appropriate measures.

5.3 Regarding content and publications on social networks

BITFLOW SOLUTIONS S.L. is not responsible for the effects, damages, losses, or consequences arising from the use, dissemination, or modification of content published on our official profiles by third parties, especially when shared outside its original context. We do not continuously monitor content published by Users, nor do we control what is shared on third-party profiles. Therefore, we assume no responsibility for such publications or any consequences they may have for you or others. All content you share must comply with applicable legislation, the terms of use of the relevant social network, and this Legal Notice and Privacy Policy. In any case, if we detect or are notified that content published on our profiles is offensive, illegal, or contrary to coexistence rules, we may remove it, block the User, and adopt appropriate measures.

5.4 Regarding User Reviews and Ratings

Reviews and ratings published by Users reflect personal opinions and therefore do not constitute statements, recommendations, or guarantees issued by us. As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. BITFLOW SOLUTIONS S.L. disclaims any responsibility regarding their truthfulness, accuracy, or usefulness.

5.5 Website availability

We have adopted, and will continue to adopt, all measures within our capabilities and those of the state of the art to ensure the proper functioning of the Website and prevent the presence of harmful components. However, we shall not be liable for damages that you or third parties may suffer due to the inability to access the Website or the presence of viruses or other harmful elements.

6. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints regarding the Website, you may contact our customer service department through any of the following means:

• Email: harjona@bitflow-solutions.com
• Postal mail to the following address: C. de Alfonso XII, 62
• Business hours: 9:00 a.m. – 6:00 p.m.

We will assist you and respond as soon as possible and, in any case, within a maximum period of one month.

7. MISCELLANEOUS PROVISIONS

7.1 Independence and integrity of clauses

The illegality, invalidity, or ineffectiveness of any of the clauses of this Legal Notice shall not affect the validity of the remaining clauses, provided that rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented by others that, being lawful, achieve the purpose of those replaced.

7.2 Amendment of the Legal Notice

This Legal Notice was last updated on 31/03/2026. We may review and update this Legal Notice at any time and will notify you through the usual channels. However, changes affecting material elements shall not enter into force until 14 days after publication.

7.3 Jurisdiction and applicable law

Access to and use of https://bitflow-solutions.com shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Madrid, with express waiver of any other jurisdiction that may apply, except where you are considered a consumer, in which case the courts and tribunals of your place of residence shall have jurisdiction.