This Privacy Policy applies to all personal data that you, as a user (understood as any natural person who accesses the website), provide to BITFLOW SOLUTIONS S.L. when accessing https://bitflow-solutions.com, hereinafter the “Website”.
The purpose of this Privacy Policy is to inform you about how we process your personal data as a user, as well as to explain the rights you are entitled to under the General Data Protection Regulation and other applicable data protection regulations.
Who is the data controller?
The controller of the personal data collected through the Website is BITFLOW SOLUTIONS S.L., with Tax Identification Number B22723209 and registered office at C. de Alfonso XII 62, 2nd floor, Madrid, Madrid 28014, Spain.
You may contact the Data Protection Officer at the email address administracion@bitflow-solutions.com to make any inquiries or request information regarding the processing of users’ personal data.
The personal data we collect will be processed confidentially and will be included in our Record of Processing Activities.
Why do we request your data?
| Purpose |
Description |
Data |
| For marketing purposes |
To carry out promotional actions related to our products or services, in accordance with the consent expressed by the user and the information provided at the time of collection. To personalize the services we offer you and make recommendations based on your interaction with us on the Website and the analysis of your user profile (for example, based on your purchase and browsing history). To display online advertising that you may see while browsing websites and apps, for example, on social networks. The advertising you see may be displayed randomly, but in other cases it may be related to your purchase history, preferences, and browsing behavior. |
– |
| User contact |
To respond to inquiries submitted through the contact form, complaint form, or other customer service channels |
– |
In addition, during your browsing of the Website we may collect certain personal data through cookies or other similar technologies, in accordance with our
Cookie Policy.
What is the legal basis for processing your data?
Our legal bases for processing personal data are as follows:
- Consent: where you have given your explicit consent at the time of providing your personal data by checking the corresponding box.
- Performance of a contract: where there is a contractual relationship between you and BITFLOW SOLUTIONS S.L., or where the processing of personal data is necessary for the development of a commercial relationship.
- Compliance with a legal obligation: where BITFLOW SOLUTIONS S.L. is subject to an applicable legal obligation as data controller.
- Legitimate interest: where there is a legitimate interest of our own or of third parties related to the operation of the Website or the provision of services to the user, provided that the fundamental rights and freedoms of users do not prevail over such legitimate interest.
How long will we keep your data?
The personal data collected through the Website will be processed and stored for as long as necessary to fulfill the purpose for which they were collected.
More specifically, personal data collected for the development and performance of a contract with you will be retained for as long as the contractual relationship remains in force. Personal data collected based on legitimate interest or your consent will be retained only for as long as necessary to fulfill the relevant purpose.
Once the strictly necessary period for carrying out the purposes described above has elapsed, we will retain personal data for an additional period until any liabilities arising from each processing activity have expired.
Do we share your data with third parties?
In order to carry out the purposes described above, it is necessary to grant access to your personal data to certain service providers acting as data processors, such as:
We have entered into agreements with companies acting as data processors, regulating the management and processing of users’ personal data and the adequacy of the security measures adopted.
In cases where we must transfer data to third parties with headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway, or Liechtenstein), and where such country does not provide a level of data protection equivalent to that of the European Union, we will transfer your personal data while always respecting appropriate safeguards and maintaining security standards in accordance with applicable regulations.
Where transfers from the EU/EEA to a third country are carried out for which the European Commission has not issued an Adequacy Decision, or where we do not have Binding Corporate Rules, we will comply with the requirements established by the European Commission to provide appropriate safeguards and, where applicable, we will enter into
Standard Contractual Clauses and even implement additional protective measures when necessary.
If you would like more information about the transfer of personal data to countries outside the EU/EEA, you may contact us at the following email address: harjona@bitflow-solutions.com
What are your rights?
You may exercise the following rights at any time and free of charge:
- Access: to know what data we hold and what we do with it.
- Rectification: to inform us of any inaccurate data.
- Erasure: to request the deletion of your personal data, where possible.
- Objection: to request that we stop processing your personal data for one of the purposes indicated above, provided there is no legal obligation preventing this.
- Portability: to request the transfer of your personal data to a third party, where possible.
- Restriction: to request the suspension of processing where you contest the accuracy of the data or wish us to retain it for the exercise of a claim.
- Not to be subject to decisions based solely on automated processing of your data.
You may exercise any of these rights free of charge by accessing
here.
If we do not properly respect these rights as data controller, you are informed that you may lodge a complaint with the supervisory authority for data protection, the Spanish Data Protection Agency (AEPD), C/Jorge Juan, 6, 28001 Madrid, or at the email address internacional@aepd.es.
Confidentiality and security measures
At BITFLOW SOLUTIONS S.L., as data controller, we are committed to respecting the confidentiality of users’ personal data and to using them in accordance with the purposes for which they were collected.
We have adopted all appropriate technical and organizational security measures required by data protection regulations, taking into account the nature of the data being processed.
At https://bitflow-solutions.com we use Google Consent Mode v2 to transmit consents for different purposes. More information
here.
Changes to the Privacy Policy
This Privacy Policy was last updated on 31/03/2026. BITFLOW SOLUTIONS S.L. reserves the right to update and modify certain aspects of this Policy in order to adapt it to legislative and case law developments, and we therefore recommend that you review it periodically.
